Xapien transformation stories is a series of conversations with senior professionals across risk, compliance, legal and intelligence. We asked them all the same question: what does genuinely good due diligence look like now, and what does it take to get there?
Gavin Proudley, Head of Third Party Risk Proposition, Dow Jones R&C: When demand surges overnight, only technology can keep pace
In Gavin’s world, the market has shifted. Compliance used to be done by seasoned investigators who held the keys to information. Now, data is abundant but sometimes overly so — reliability has waned as false positives have increased. At the same time, clients still need more checks on more third parties, faster, and at lower cost.
Increasingly strict policy regulations have only heightened the demand on compliance teams.
Gavin described a few examples that have significantly expanded the scope of third party due diligence essentially overnight. And when demand surges without warning, teams have no way to absorb it without the right technology in place. Organisations must be ready to respond quickly to regulatory changes.
“It’s good business to know who you’re working with.”
The power of AI offers a real competitive advantage, but only when it’s purpose-built for the problem. Platforms that reliably solve a focused challenge will always outperform broad AI promises, and will be adopted far faster. This intentional automation democratises access to due diligence skills; adding Xapien to the workflow means that a day-one analyst can operate at the level of an experienced investigator. Compliance teams can, with the right technology, become genuine business enablers.
Gavin sees this shift as permanent. Organisations that build the right capabilities now won’t be scrambling the next time the regulatory goalposts move.
This is the second in our Transformation Stories series, where compliance leaders share how they’re reshaping due diligence at their organisations. Watch the interview with Gavin Proudley above or on our YouTube channel.
Xapien automates due diligence research on people and companies, so your team can meet rising regulatory demands. Within minutes, every claim is backed by a source you can check, so your team spends its time on analysis rather than data collection. If you’d like to see what that looks like for your organisation, book a demo today.
