Customer success story
How Xapien supports WaterAid's ethical standards and strategy
Background
Ethical and reputational due diligence is a critical component of WaterAid’s organisational strategy. Given WaterAid's reliance on partnerships with various donors, suppliers, and collaborators, maintaining a robust process for identifying potential risks and opportunities is essential. This need has become even more pronounced with growing global attention on sustainability, financial crime, and governance issues. To address these challenges, WaterAid implemented Xapien to provide ethical checks and streamline information gathering across various departments.
Before Xapien
Before Xapien, WaterAid’s ethical check process consisted of either in-house manual checks (which could be time-consuming) or externally commissioned checks by consultants (which can be costly), and ultimately have a knock-on effect on capacity and productivity.
After Xapien
With the implementation of Xapien, WaterAid has been able to transform its ethical due diligence process. Xapien is primarily used to conduct ethical checks relevant to WaterAid’s line of work, focusing on understanding potential risks associated with engaging new donors, partners, or suppliers, and identifying opportunities from these relationships. Xapien enables WaterAid to conduct a full, in-depth ethical assessment.
The key benefits WaterAid has realised since implementing Xapien include:
Improved Turnaround Time and Productivity
The automated insights and AI-driven summaries provided by Xapien allow WaterAid to conduct faster, more efficient due diligence. The Ethical Standards Team, alongside departments like Fundraising, Communications, International Programs, and Country Programs, can quickly access summarised, relevant information, accelerating the decision-making process.
Enhanced Collaboration Across Teams
Xapien enables seamless report sharing across departments, making it easier for different teams to access and utilise information. This has been valuable to WaterAid.
Quality and Consistency of Ethical Checks
By using Xapien’s standardised checks, WaterAid has achieved greater consistency in its ethical assessments across various departments and regions. The tool’s ability to provide AI-driven insights has also improved the quality of the reports, allowing WaterAid to make more informed recommendations to key decision-makers.
By leveraging Xapien along with human driven risk assessment, WaterAid has strengthened its ethical due diligence, which ultimately contributes to its mission. Through more efficient due diligence processes and improved cross-departmental collaboration, WaterAid can now better navigate risks, capitalise on opportunities, and foster partnerships aligned with its organisational values.
Xapien streamlines due diligence
Xapien's AI-powered research and due diligence tool goes faster than manual research and beyond traditional database checks. Fill in the form to the right to book in a 30 minute live demonstration.