Read our customer success stories, from the Ivy League to Magic Circle firms

Customer quotes

Together with Xapien, we are pioneering the future of risk mitigation, facilitating smarter and faster decision-making.”

Joel Lange, EVP and GM at Dow Jones Risk & Research

“This year alone the reports generated by Xapien have easily saved me a month of desk-based research”.

Sarah Muddle, Prospect Research Manager at Sightsavers

“Xapien is our first line of defence. Our compliance team can ensure deals proceed without delays.”

Head of Compliance at a leading private equity firm

“We all sleep better at night knowing that with Xapien, we carried out due diligence in a very comprehensive way.”

Head of Advancement Operations at Newcastle University

“I run Xapien on every commercial claim. And I love that I don’t miss anything.”

Sally West, Claims Intelligence Analyst at Zurich Insurance

“Xapien has become the first step in our profile writing process.”

Oliver Taylor, Development Research Manager at The University of Manchester

“Xapien saves a huge amount of time, which allows me to focus on prospecting.”

Mandeep Kaur Virdee, founder & CEO at KaurMaxwell

“Xapien does in eight minutes what would take a manual researcher eight hours”

Executive Director of Research and Prospect Management at Dartmouth College

Xapien effectively filters out false positives and provides high-quality information. It's a valuable tool for analysts.

Andrew Cheung, General Counsel at Pinsent Masons

“Rather than taking hours on research, I get a complete Xapien report in 10 minutes.”

Edward Sharman, Head of Development at RAF Museum

“Xapien saves a huge amount of time, which allows me to focus on prospecting.”

Ciara FitzGerald-Graham, Fundraising Intelligence Manager, Museum of London

“Xapien enables Provenir to deliver a whole new layer of digitisation into the customer onboarding process.”

Geoff Miller, Chief Commercial Officer at Provenir

Customer videos

Customer story: RAF Museum

Edward Sharman, Head of Development

Customer story: KaurMaxwell

Mandeep Kaur Virdee, Founder & CEO

Customer story: ClientEarth

Camilla Fitzgerald, Philanthropy Manager


Customer Stories


Griffin is creating the bank you can build on with an API-first, full-stack Banking as a Service platform. Compliance is a key offering so it’s vital that Griffin upholds industry best practices in its own third party risk management. It used to take at least a day to perform due diligence on every prospect, or supplier. This held back business growth.

Thanks to Xapien, enhanced due diligence on the directors of prospect companies and suppliers have gone from a resource-intensive one-day process to detailed evidence-based reports in under 12 minutes. The insights provided by the compliance team are shared with sales teams within hours, not days, so Griffin can get on with building a rapidly scaling business.

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New case study covers (5)

Customer Stories


KaurMaxwell needed a tool capable of conducting thorough web searches to strengthen their KYC checks. While its lawyers already conducted PEPs and sanction checks, these sources are limited in scope and didn’t protect the firm from wider reputational and regulatory risks. But they have a small team and couldn’t afford the time commitment for a more comprehensive search. They need to build the business.

Xapien bridges the gap. In minutes, it surfaces information that would have taken days or weeks to sift through. This gives its lawyers a fully sourced and summarised due diligence report giving an upfront view of a client’s background and risk profile. This enables confident, fast decision-making on all onboarding decisions.

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Dartmouth College

Customer Stories

Dartmouth College

Dartmouth College’s donor prospect management team conducts thorough research on over a thousand potential donors every year. This helps protect the college’s academic leadership, board members, and overall organisation from reputational risks.

The analysts used to use Google as the primary research tool and distributed lengthy PDF reports to committees which caused delays in fundraising efforts.
Now analysts use Xapien. They simply enter the prospect’s name and press go. Detailed, readable, and easily shareable reports are ready in under ten minutes. Xapien surfaces any potential reputational risks so analysts can focus on providing strategy and advice, and not just gathering information.

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Customer Stories

Zurich Insurance

Zurich conducts thorough investigations on Commercial Companies as part of their operations. The process involves collecting data from multiple records to validate policy responses and ensure accurate risk assessments. This used to be a time-consuming, labour-intensive process.

With Xapien’s AI-powered technology, Zurich’s claims investigations team gather comprehensive corporate information about individuals in 10 minutes. Zurich uses these reports to make quick, confident decisions about all investigation subjects, protecting the institution from risk.

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Lifeboats Case Studies

Customer Stories

Royal National
Lifeboat Institution

The Royal National Lifeboat Institution conducts background research on all corporate partners, trusts and major suppliers to protect the organisation from risks. Conducting manual research using search engines and databases can lead to bias in the results due to a user’s preferences and past searches. By using Xapien to conduct background research, the RNLI obtain unbiased results and uncover all the reputational risks, not just the first few pages of a search engine.

For example, the RNLI was looking to partner with an extreme sports safety equipment company. Manual searches didn’t find anything of concern. But then a Xapien search revealed several class action lawsuits in USA and Canada relating to faulty equipment. The RNLI didn’t want to partner with any company that didn’t uphold the highest standards of user safety.

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Due diligence for industries
that put trust first

Our packages


You're a small organisation struggling to keep up with research volumes. How can you scale your research capabilities to meet growing demands without compromising on quality?


You're an established business with a combination of tools and manual processes. You know you could be more efficient, so what could fully automated research unlock for you?


You're a large enterprise with growing regulatory compliance and reputational risks. You need an enterprise solution that can keep up.

I'm a single user — can you help?

Xapien streamlines 
due diligence

Xapien's AI-powered research and due diligence tool goes faster than manual research and beyond traditional database checks. Fill in the form to the right to book in a 30 minute live demonstration.