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Customer success story

In 12 minutes, the investigations team uncovered a potential reputational risk

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“Xapien saves me a huge amount of time. And I love that I don’t miss anything."

Sally West, Claims Intelligence Analyst at Zurich Insurance

Background

Zurich, an insurance market leader, frequently conducts thorough investigations on Commercial Companies as part of their operations. The process involves collecting data from multiple records to validate policy responses and ensure accurate risk assessments.

The challenge

Researching open source information can be a time-intensive task, particularly when it means accessing data from disparate sources. The process is further complicated when individuals have common names, requiring an additional effort to compile and organise the outcomes of these corporate registry searches before they can be effectively analysed and processed.

Where Xapien steps in

With Xapien’s AI-powered technology, Zurich's claims investigations team can swiftly gather comprehensive corporate information about individuals in just 5 to 10 minutes. Xapien generates a user-friendly and interactive list of the acquired data, which includes all the underlying original sources.

Bonus: Zurich’s claims investigations team can now find comprehensive corporate information on individuals with incredibly common names.

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“I run Xapien on every commercial claim”.

Sally West, Claims Intelligence Analyst at Zurich Insurance

Key benefits

  • Gather comprehensive corporate information about individuals in just 5 to 10 minutes

  • Includes all the underlying original sources.

  • Find comprehensive corporate information on individuals with incredibly common names.

Book a demo now to see how Xapien can provide you with the assurance you need in your research.

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Xapien streamlines 
due diligence

Xapien's AI-powered research and due diligence tool goes faster than manual research and beyond traditional database checks. Fill in the form to the right to book in a 30 minute live demonstration.