Why Dartmouth College trusts Xapien for reputational risk checks

Dartmouth College’s 200-year-old reputation was at risk when it engaged with a donor offering a substantial restricted capital gift. The donor was frequently targeted by demonstrators who would follow them around the country during engagements. Any public association with the donor risked similar demonstrations and negative publicity for the College. This led its Associate Vice President (AVP) of Development, Operations, and Performance to establish a framework for assessing reputational risk and create a process to manage it with the right tools and systems.

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Customer story: WaterAid

Ethical and reputational due diligence is a critical component of WaterAid’s organisational strategy. Given WaterAid’s reliance on partnerships with various donors, suppliers, and collaborators, maintaining a robust process for identifying potential risks and opportunities is essential. This need has become even more pronounced with growing global attention on sustainability, financial crime, and governance issues. To address these challenges, WaterAid implemented Xapien to provide ethical checks and streamline information gathering across various departments.

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University of Michigan

In 2018, the University of Michigan noticed troubling behaviour from donors, which prompted the institution to build a new due diligence process. The University set a $5 million threshold for due diligence, as donations of that size are often tied to major recognition events. To prevent bias, existing major donors making a new gift also undergo renewed due diligence. The development research team led the process, collaborating closely with the legal team to ensure they weren’t solely responsible for assessing risks. They could rely on the legal team to clarify real concerns versus standard business practices.

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